- Why am I charged for SMS?

Your service plan is bundled with a certain number of free SMS. You will be charged 5.45 cents (GST inclusive) per SMS over and above your bundled free SMS. However SMS sent to a 5-digit short code is chargeable at the same rate of 5.45 cents per SMS.

iPhone users may incur SMS charges for activation request* sent to Apple Servers (in UK) each time you:

- Turn on/off iMessage function - Turn on/off FaceTime function

- Insert SIM card into iPhone (each removal/insertion of SIM will trigger request for iMessage)

*Activation request is sent via Global SMS @$0.18 per SMS to Apple Servers.