- Can I port in my prepaid mobile number to Zero1?

Yes. You can now port your existing prepaid mobile number to an eligible Zero1 mobile plan.

To successfully port in your prepaid number:

Your prepaid number must be active.
You must be the registered owner of the number.
Your registered NRIC, FIN or Passport details must match the records with your current mobile service provider.
For online port-in, Singpass is required for identity verification. If you do not have Singpass, you may visit the Zero1 Customer Service Centre for assistance.

During sign-up, select “Keep my existing number” and complete the required port-in details.

Please keep your existing prepaid mobile service active until the port-in has been successfully completed.

Port-in typically takes 1–3 business days.

For more information, please refer to our Prepaid Number Port-In announcement.

Article ID: 319, Created: Today at 8:27 AM, Modified: Today at 8:27 AM