- Can I change my existing plan?

Yes, it’s easy! Simply log in to your Zero1 account, select the mobile number you wish to change under "My Services Management", click on the plan you wish to change to and click "Confirm”. 

Existing PlanChange Plan - You Pay
Starter50u One60u 5GJumbo GOJumbo IDDZ-One 4G PlusZ-One 5GZ-One 4G Prime

$7.06 $18.22 $25.44 $12.30 $20.40 $10.09 $20.08 $12.00 
1GB > U$10.90$10.90$10.90
6u $10.90$10.90$10.90$10.90
3GB > U $10.90$10.90$10.90$10.90$10.90$10.90$10.90$10.90
9GB > U $10.90$10.90$10.90$10.90$10.90$10.90$10.90$10.90
3GB > U Bonus 12 $10.90$10.90$10.90$10.90$10.90$10.90$10.90$10.90
9GB > U Bonus 18 $10.90$10.90$10.90$10.90$10.90$10.90$10.90$10.90
30u $10.90Auto Upgrade To 80u$10.90$10.90$10.90$10.90
50u $10.90NA$10.90$10.90
80u $10.90$10.90$10.90$10.90$10.90$10.90$10.90
60u 5G$10.90$10.90NA$10.90$10.90$10.90$10.90$10.90
90u 5G$10.90$10.90$10.90$10.90$10.90$10.90$10.90$10.90
JUMBO GO $10.90NA$10.90$10.90
JUMBO 100/IDD*$10.90$10.90$10.90NA$10.90$10.90$10.90
Z-One 4G Plus$10.90NA
Z-One 5G$10.90$10.90$10.90$10.90NA$10.90
Z-One 4G Prime$10.90$10.90NA

* Foreigners previously on Jumbo 100 will have IDD VAS removed upon switching to other plans.

Change of plan is only applicable if your account is not suspended or blacklisted, and there is no outstanding balance. 

You may also submit your request here.