- Where are the Collection Centres?

This is the list of Collection Centre:

Subscriber
Collection Centre
Address
Operation Hours
For Singaporeans and Permanent Residents Only

Short-Q Pte Ltd
176 Orchard Road
#01-57 The Centrepoint
Singapore 238843
1100 hours to 2000 hours
Mondays to Sundays, including Public Holidays, except Chinese New Year Public Holidays.
For Singaporeans, Permanent Residents and Foreigners.
Mosimosi Electronic Pte Ltd
162 Race course road, #01-01, Singapore 218603
Daily 1100 hours to 2100 hours including Public Holidays
For Singaporeans, Permanent Residents and Foreigners.Zero1 Customer Service Operations8 Burn Road
#01-03 Trivex
Singapore 369977

(near Circle Line Tai Seng MRT Station, Exit A)
Mondays to Fridays:     0930 hours to 1730 hours
Saturdays : 1000 hours to 1730 hours^
Sundays: 0900 hours to 1730 hours
Public Holidays: Closed

^Please note that Billing, Payment & SIM Replacement related services are not available during weekends.

* After you have received your Order Summary via email, please wait for a confirmation email/SMS within 1 to 3 business days regarding your collection schedule. Download your Order Summary and bring it with you together with your original Identification Documentation to our Collection Centre.