- Can I change my existing plan?

Upgrade and Downgrade of Plan
Yes, it’s easy! Simply log in to your Zero1 account, select the mobile number you wish to change under "My Services Management", click on the plan you wish to change to and click "Confirm”.


* Foreigners previously on Jumbo 100 will have IDD VAS removed upon switching to other plans.

Change of plan is only applicable if your account is not suspended or blacklisted, and there is no outstanding balance. 

You may also submit your request here.


Article ID: 254, , Modified: 3/30/2023 at 9:37 AM

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