If the port-in is successful, there will be no charge. However should the port-in process be unsuccessful, there will be no refund and you will be responsible for cancellation charges at $21.40 and SIM card cost of $5.40, if it is already delivered to you.
If your number is portable and your existing number is registered under your own NRIC/ID with your current mobile operator, please follow the instructions here.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.